SparkStream can notify you across three channels: Email, SMS, and Push (via the mobile app). You can configure each channel independently for four notification types:
Billing — Alerts when a new statement is issued and reminders before your payment due date.
Usage Alerts — Triggered when you cross the thresholds you set on the Usage page.
Outages — Real-time notifications about planned and unplanned outages affecting your service address.
Promotions — Occasional offers and plan upgrade opportunities.
Changes saved on the Notification Preferences grid on your Account page take effect within 15 minutes.